Reverse mentoring

Mentoring usually means that a young person learns from someone with more experience. More experience means that there is more knowledge, and this knowledge can then flow to the person who has less.

Reverse mentoring, instead, works the other way round: The experienced person learns from the younger one. How is this possible? In German, we know the word "Betriebsblindheit" which can be translated as "routine-blinded". This means that experts have learned to see things in only one way. New, unexperienced persons see things differently. Of course, a new or different sight is not always better. But it might. And the discussion about why things are as they are, can be helpful to assure whether you really know what you are doing and whether it still makes sense, whether it makes sense in any case etc.

The term of reverse mentoring, however, is regularly used in cases where older people learn from younger about topics where the young persons really have more experience, for instance about new media.


Experiences from Lufthansa and T-Systems (in German): http://www.personalwirtschaft.de/media/Personalwirtschaft_neu_161209/Produktfamilie/Jahrbuch%20PE/Jahrbuch_2011_Beitrag_ReverseMentoring.pdf

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